Services

Our services, processes, and frameworks inspire a sense of confidence that no matter how complex the situation, we’ll find clarity.

Share

Leadership Series of Virtual Workshops

Feedback, Coaching, and Having Difficult Conversations in a Virtual World

Coaching and feedback are important tools for growth and development. Everyone needs feedback and coaching! Especially right now. This is not a time to let coaching and feedback go. In fact, it is a time where more coaching and feedback is required to keep people connected to the vision and organization, motivated and engaged, improving performance, and developing relationships.  It looks like a lot of people will continue to work from home as social distancing continues, and this means we must get comfortable with providing virtual feedback and coaching.

In our completely virtual world, performance issues are becoming obvious. This means that as well as engaging in feedback and coaching with the individual, we need to be able to engage in difficult conversations. And we need to do all of this virtually. Not only does this workshop teach feedback, coaching and difficult conversations, but it also gives participants a chance to experience these techniques in a virtual environment and raise their level of skill and confidence.

This is a highly interactive virtual workshop. You will work with your colleagues and practice feedback, coaching and having difficult conversations during this 2-part series. So, bring your challenges! You will get a chance to work with real scenarios and situations.

See Full Course List

Program Features

  • 2 x 2.5 hour virtual workshops with a customized action learning assignment between sessions
  • Chat, annotation, breakout rooms, large group discussions, action planning

Audience

  • Leaders, managers, and supervisors

Learning Objectives

At the end of this session, participants will be able to:

  • Discuss the benefits of feedback, coaching and having difficult conversations
  • Explore why these 3 critical skills are so difficult for us to engage in
  • Review the difference between coaching for development and coaching for performance
  • Explore 2 different coaching models
  • Understand when to provide feedback in a coaching session
  • Explore how to provide effective feedback
  • Practice coaching and feedback through breakout sessions
  • Discuss what makes difficult conversations difficult
  • Explore how to use the feedback model to have a difficult conversation
  • Practice, and get feedback on having a difficult conversation

 

 

Optimus Think

PreviousPrevious
Optimus SBR Data

Business Intelligence Road Map to Smarter Decisions

If your organization is having difficulty deriving greater insight, understanding, and intelligence from your data, you are not alone.  Data is everywhere. But accessing, organizing, and making sense of it can be daunting.

Optimus SBR Data

Power BI vs Tableau – Which is Better?

Although Tableau and Power BI are similar business intelligence tools, there are key differences that organizations should be aware of when considering analytical requirement

Optimus SBR Data

6 Essential Data Visualization Best Practices

We have identified 6 Essential Data Visualization Best Practices. Adhering to these best practices makes it easier and faster for users to gain insight from large volumes of data and thereby make the best decisions for their business.

Company News

Optimus SBR Named as 2021 Great Place to Work

Optimus SBR has been named as Great Place to Work for a third consecutive year.

Public Sector

Executing on Round 2 of Municipal Modernization Program Reviews in Ontario: Should You Approach Them as a Marathon or a Sprint?

Our overview of areas of focus for the second round of the Municipal Modernization Program, Service Delivery Reviews themes, and advice on how to execute with the funds made available for this investment.

Company News
We are One of Canada's Fastest Growing Companies for the Eighth Consecutive Year!

Optimus SBR named to the Growth List for 8th Consecutive Year!

Canadian Business named Optimus SBR on the 32nd annual Growth List!

Strategy

Adapting in a New Era of Corporate Travel

Travel is one of the most impacted sectors hit this year due to COVID-19. Organizations need to begin to take a critical look at what corporate travel will look like in a post-COVID world.

Company News

Optimus SBR Named as 2020 Great Place to Work

For the second consecutive year, Optimus SBR is thrilled and honoured to be named on the 2020 list of Best Workplaces in Professional Services, and as one of this year’s Best Workplaces™ in Canada. This year, we’ve also been named to the inaugural list of Best Workplaces in Ontario.

COVID-19

The Driving Need to Reassess Processes & Controls Related to COVID-19 Responses

COVID-19 has thrust a massive amount of change onto financial institutions. Conducting a review of the processes and controls put in place during these unprecedented times is critical as financial institutions face an increasingly complex risk environment.

COVID-19

Pivoting When the World Changes: Getting the Most Out of Municipal Service Delivery Reviews in the New COVID-19 Reality

Municipal services matter, and not just the ones that people see. The ones that keep things humming behind the scenes matter too. And never has that been more apparent than during the COVID-19 pandemic.