Process Management
As businesses evolve, their processes often become clunky and cluttered with undocumented elements known by only a handful of people.
Services
Our services, processes, and frameworks inspire a sense of confidence that no matter how complex the situation, we’ll find clarity.
Quick fixes are typically applied to address point-in-time issues, but plans to develop a permanent solution don’t become a priority. Eventually, these processes become so complex that the original purpose is lost, key employees – along with their corporate memory – leave the organization, and cracks in the foundation of the most critical processes suddenly become much more apparent and costly.
Optimus SBR can support your end-to-end Process Management needs – from diagnostic assessment and root cause analytics, to target-state design and implementation. Whether you’re thinking about near-term Robotic Process Automation, transformative Workflow Automation, addressing regulatory control and compliance requirements, or just simple improvements to manual processes and procedures that have become inefficient, ineffective or out-dated over time, Optimus SBR has all your Enterprise Process Management needs covered.
Process Documentation
- Process Inventorying
- Process Mapping
- Standard Operating Procedures
- Business Requirements
- Policy, Standards &
Guideline Development - Process Controls Definition
& Documentation - Process Attestation Models
Evaluation
- Diagnostic Assessments
& Recommendations - Health Checks & Program Audits
- Governance Reviews
- Post-Implementation Reviews
Optimization
- Process Re-engineering
- Robotic Process Automation
- Workflow Automation
- Continuous Improvement Models
Measurement & Analysis
- KPI and Metric Definition & Design
- Executive Scorecards
- Performance Reporting
- Reporting Rationalization
Optimus Think
Company News
Optimus SBR named to the Growth List for 8th Consecutive Year!
Canadian Business named Optimus SBR on the 32nd annual Growth List!
Strategy
Adapting in a New Era of Corporate Travel
Travel is one of the most impacted sectors hit this year due to COVID-19. Organizations need to begin to take a critical look at what corporate travel will look like in a post-COVID world.
Company News
Optimus SBR Named as 2020 Great Place to Work
For the second consecutive year, Optimus SBR is thrilled and honoured to be named on the 2020 list of Best Workplaces in Professional Services, and as one of this year’s Best Workplaces™ in Canada. This year, we’ve also been named to the inaugural list of Best Workplaces in Ontario.
Financial Services
The Driving Need to Reassess Processes & Controls Related to COVID-19 Responses
COVID-19 has thrust a massive amount of change onto financial institutions. Conducting a review of the processes and controls put in place during these unprecedented times is critical as financial institutions face an increasingly complex risk environment.
Public Sector
Pivoting When the World Changes: Getting the Most Out of Municipal Service Delivery Reviews in the New COVID-19 Reality
Municipal services matter, and not just the ones that people see. The ones that keep things humming behind the scenes matter too. And never has that been more apparent than during the COVID-19 pandemic.