How we got there
The Challenge
The OHT sought to review and refresh the collaborative governance model it had used since the OHT’s initiation in 2019. The team needed to understand how the model had enabled success, identify opportunities for improvement, and determine how an enhanced model could best meet its strategic needs now and in the future.
The Solution
Optimus SBR partnered with a working group of the OHT’s Collaborative Committee to assess the governance model across five domains: strategy; mandate; policy and process; oversight of programs and services; and composition and representation. The review considered both the model’s successes and opportunities to improve how the collaboration operated, complemented by leading practices in collaborative governance.
Our team gathered contributions from patients, clients, residents, partner organizations, and Collaborative Committee members, alongside a review of data and documentation. This brought the perspectives of people receiving care, delivering it, and those responsible for collaboration into the governance review.
A series of consensus-building workshops supported agreement on the enhanced model. The team consolidated the findings and endorsed decisions in a summary report that set out how the collaborative governance model should operate.
The Results
The OHT gained clear direction for its collaborative governance through alignment around clear decisions on how an enhanced model should operate. These decisions established a shared reference point for the team’s approach to governance.
The review built on the model’s successes since 2019 while identifying opportunities for improvement across the five established governance domains. By combining analysis with design thinking rooted in change management principles, the engagement provided a basis for a collaborative governance model and roadmap designed to meet the team’s current and future strategic needs.
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