The Power of Deliberate Practice
Musicians do it. Athletes do it. Performers do it. Yet there seems to be a gap in business when it comes to practicing our skills. Despite best intentions, often times employees will go through training sessions, get a fancy binder full of materials, and then promptly go back to the old way of doing things. We wouldn’t expect a star athlete to rise to the top of their game after one session, so why do we expect that of our teams?
Our training reinforcement solution called myPractice fills this gap. A series of customized learning solutions that provide unique opportunities for staff to integrate themselves into real-life situations and get immediate feedback on their performance, myPractice has helped countless organizations gain real traction.
What is myPractice?
myPractice is an innovative virtual (phone based) learning solution leveraging the power of “deliberate practice”. Our solutions focus on enhancing the client experience through skill application, experiential learning, repetition and practice reinforcement. We help our clients listen, respond, and execute more effectively with their customers.
We design simulations of client situations to allow employees to practice their sales, client delivery, customer service, and coaching skills, then receive nuanced coaching and feedback so they can practice the defining moments in their conversations. This highly customized and focused training enables the adult learner to gain essential skills that build their professional skillset, and helps learners to achieve progress in their careers.
We employ professional actors as performance coaches. They are uniquely qualified to articulate how it felt to be the client and deliver insights into what the client didn’t tell you. We capture information and trends about the practice experience and provide tangible reporting back to the organization, strengthening the feedback loop.
How Does it Work?
myPractice focuses on post-training reinforcement of content through one-on-one virtual practice scenarios.
We design customized scenarios that reflect your workplace realities. Leveraging the power of professional improvisational actors to recreate typical interactions, our Performance Coaches do all the things that real people do in those real situations.
Our solutions are designed and deployed to accommodate diverse work place realities (i.e. virtual learning needs, time constraints, learning objectives, etc.). This means you can harness the benefits of myPractice while minimizing the impact to your day to day operations.
We have a select pool of professional Performance Coaches and the capacity to execute on small and large programs alike.
Organizations that leverage myPractice solutions are able to quickly realize the benefits of the program, including:
Play It Forward 2018
The 1980’s were back in full force at Optimus SBR on Thursday, November 15th as our team came together for the sixth annual Play it Forward event in support of two local charities.
Counting Every Dollar
This briefing note addresses selected highlights from the Ontario government’s 2018 fall economic statement.
Finding The Money
With a new Ontario government, there has been no shortage of new developments, so we have put together this briefing for our Ontario Transfer Payment Agency (TPA) and Broader Public Sector (BPS) clients.
Optimus SBR Acquires BottomLine Group
As part of its continuing growth strategy, Optimus SBR has acquired fellow industry leader BottomLine Group.
We Keep On Growing
Bold attitude and an entrepreneurial spirit. That’s what we keep coming back to as the reasons for our continued growth over the past eight years, and as evidenced by our inclusion in the Growth 500 for 2018.
The 6 Surprising Reasons Your Project is at Risk
Minimize risk and promote the advancement of your organization by making change management in your project environment a priority.