Many organizations use both internal and external consultants, as different requirements arise. Indeed, some use hybrid internal-external teams, with an eye to leveraging deep institutional knowledge and memory as well as external perspective, objectivity and expertise.
Too often, though, internal and external consultants are thrown together haphazardly, as the organization brings in an external consulting firm and then throws internal consultants at them. As a result of this failure to design teamwork up front, internals and externals may discuss roles and expectations, but fail to work as true partners. To achieve the best results, project sponsors should strive to define and establish the principles of a good partnership before launching a project. It is this partnership that creates the synergies needed in order to extract maximum value out of the combination of talents.
Here are 4 simple ways to ensure the creation of a successful consulting partnership:
The best consulting firms not only believe in a true partnership model; they also have experience successfully partnering with large internal consulting teams. Adaptability to client requirements is also key. There is a time and place for standard methodologies, once a firm understanding and working relationship are in place.
In several ways, internal and external consultants may complement one another. It is up to senior management to enhance the value extracted, by nurturing a powerful partnership between responsible parties. As the old adage says, “two heads are better than one”, but only if the two heads are working together on an efficient, effective use of time, money, and know-how.
2019 Ontario Budget Briefing Note
This Briefing Note highlights key elements of interest to our clients from the 2019 Ontario Budget announcement.
The Changing Ontario Health Care Landscape – Part 1
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Play It Forward 2018
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Minimize risk and promote the advancement of your organization by making change management in your project environment a priority.